Common FAQs

Below FAQ are some common concerns of our clients before purchasing the underwear.
If you have other questions, please just send it to dm.underwear.us@gmail.com

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Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Prodcut

I understand you would like to return this item. However, for hygiene reasons, underwear is considered an intimate apparel product and cannot be returned once purchased. I sincerely apologize for any inconvenience this may cause.

Our products are made from high-quality cotton, polyester, and spandex materials.

Shipping

A: We offer standard shipping which takes 8-10 business days.Shipping times may be affected by public holidays.

A: Yes, we do offer international delivery to over 100 countries worldwide. To find out if we deliver to your country, please contact our customer service representatives. They would be happy to assist you and provide more details about our international shipping services.

Other

A: You can contact our customer service department by email at dm.underwear.us@gmail.com. We are available Mon-Fri 9am-5pm EST.
Unable to find satisfactory answers ? Contact Support